Holders who are natural persons may receive their annual account balance statement as of 31 December free of charge throughout the following year in any of the following manners:
If you have a qualified digital certificate issued by an authorised certification authority in Slovenia (SIGEN-CA, AC NLB, POŠTA®CA, HALCOM-CA), you may receive the annual account balance statement on-line directly to your computer screen using a web application.
By mail to your permanent address or the address entered in the central securities registry as your mailing address
To receive your annual account balance statement by mail to your permanent address or the address entered in the central securities registry as your mailing address, please, do one of the following:
enter your identification in an interactive web form or
send us a mail at: KDD d.d., Tivolska c. 48, 1000 Ljubljana, Slovenia*, or
send us a fax at: +386 1 307 35 07 or +386 1 307 35 08*,
*Please, state your name and surname as well as your identification number (EMŠO or KID).
By mail to a different address than your permanent address or your mailing address as entered in the central securities registry
In this case, you first have to request for such different address to be entered in the central securities registry as your mailing address. You may do this following the general procedure. Request for registration of mailing address.
By personal collection at the KDD premises on the ground floor of the Eurocenter office building during business hours for clients. Please, have with you your identification document.
Annual balance statements are free of charge irrespective of the selected method of delivery or receipt.
Legal entities shall continue to receive the annual balance statement by mail as accustomed.
In case you require additional explanations, we will be glad to answer your questions at our e-mail address email@example.com .